Client Onboarding Specialist (KYC & Documentation)

For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities.

Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management division.

Together we can make a great impact for our clients home and abroad, securing their lasting success and financial security. 

Client Life Cycle Management is responsible for account opening and KYC (regular) review. Main responsibilities include:

• Advise Front-Office and Client in the account opening and KYC review process including client and bank documents and KYC

• Control account opening and KYC review performed by Front-Office (account opening and KYC review first line of defense)

• Ensuring streamlined account opening and KYC review in compliance with internal and external policies and regulations

• Liaising with other areas of the bank in particular Front-Office and Anti-Money Laundering functions of the Bank

Responsibilities:

• Support the Front Office on the new client adoption and account maintenance activities.

• Participate in the continuous assessment and recommend actions to improve the client onboarding process.

• Track account opening and maintenance process and proactively follow-up across Front Office teams on progress and propose assistance in resolution of related issues.

• Produce regular reporting on account opening process, define and track improvement actions.

• Participate in the periodic projects with the objective to share the expertise and contribute to the new process efficiency.

Skills:

• Good knowledge of KYC standards, client documentation and regulations in Swiss banking.

• Good problem-solving skills, multitasking, attention to detail and accuracy.

• At least 5 years of Financial Services experience in similar role including new client adoption, KYC review and account maintenance.

• Working knowledge of Avaloq is a plus.

• Excellent level of English, and Russian or Turkish or Arabic is considered a plus.

Wellbeing & Benefits:

• Emotionally and mentally balanced: We support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health.

• Physically thriving: We support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive.

• Socially connected: We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self confidence and well being.

• Financially secure: We support you to meet personal financial goals during your active career and for the future.

• Interested in more: discover what our employees value in the Well being & Benefits hub

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.