Customer Success Manager
NeoDay B.V.We’re Hiring: Customer Success Manager
Let’s introduce ourselves: We’re NeoDay!
We are NeoDay, The Loyalty Marketing Software helping enterprise businesses create Meaningful Moments with their customers. We believe that businesses who are obsessed with the needs of their customers are the ones that will succeed.
Who are we looking for?
We are looking for a proactive and customer-focused Customer Success Manager to join our team. You are passionate about building strong relationships and helping customers achieve their goals. As the trusted advisor to our customers, you will play a key role in ensuring they get maximum value from our products and services. You excel at problem-solving, thrive in a collaborative environment, and have a track record of driving customer satisfaction, retention, and growth.
What you bring:
· Proven experience in customer success, account management, or another client-facing role.
· Strong understanding of CRM tools like HubSpot, or similar platforms.
· Excellent communication and interpersonal skills.
· A results-oriented mindset with a focus on customer satisfaction and retention.
· Strong problem-solving abilities and the ability to remain calm under pressure.
· Proven ability to manage multiple accounts and prioritize tasks effectively.
· A passion for helping customers succeed and driving business growth.
· A collaborative and team-oriented attitude.
· Bachelor’s degree in Business, Communications, or a related field (or equivalent experience).
What you get:
· A full-time position with a fast-growing SaaS company.
· Being part of a company with a portfolio of industry leading brands as customers
· A good salary and pension scheme
· An annual study budget
· A driven, experienced but most of all fun team of colleagues
If this is you, apply by:
Sending a typo-free CV and motivation to info@neoday.com and we will react within 4-5 business days with our response.
Kind Regards,
Team NeoDay