International Key Account Manager - Amazon

Who we are?

JDE Peet’s is the world's leading pure-play coffee and tea company, with local roots dating back to 1753, and is headquartered in the Netherlands. We unleash the possibilities of coffee and tea in more than 100 countries with a portfolio of over 50 brands, including L’OR, Peet’s, Jacobs, Senseo, Tassimo, Douwe Egberts, OldTown, Super, Pickwick and Moccona.

What’s it like to work at JDE Peet’s?

We are people united by the power and possibility of tea and coffee. At JDE Peet’s, we thrive on the freedom to pursue opportunities, provoking new ideas to make an impact at scale. Our ambition is simple – JDE Peet's: unleashing the possibilities of coffee and tea.

We bring action to our intentions, following through on what was agreed, always pushing things forward. We offer our people a range of learning and development programmes to support their personal growth. We’ve worked hard to build an open, collaborative environment where you can approach anyone and be heard.

At JDE Peet's, we believe it’s amazing what can happen over a cup of coffee or tea. We also believe that a diverse and inclusive culture enables us to serve every coffee and tea lover in the best possible way. No matter who you are, where you come from, how you live your life, or how you enjoy your coffee or tea, you can fulfil your ambitions and contribute to our success.

When you grow, we grow, and coffee & tea grows.

UNLEASH YOUR POSSIBILITY!

Find out more at https://careers-ihq.jdepeets.com/

To start with, the position of International Key Account Manager (IKAM) is part of the Global Sales team. An diverse team that helps each other learn, grow and develop. As the IKAM, you will be together with the Global Customer Director responsible for developing successful relationships with International customers. For this, we don’t just need you to be a knowledgeable professional but also strongly rely on your interpersonal skills as well as your drive for success. Know that you’ll have a crucial role in creating and protecting the impact we look for in our value chain. With this said, we like you to take responsibility over the following tasks:

• Lead & Coordinate International Account Management: Spearhead the management of key international accounts by orchestrating the efforts of multiple stakeholders. This involves leading the preparation of negotiations and strategic planning in alignment with the guidelines, ensuring a cohesive approach across all stages of partnership development.
• Develop Strategic Partnerships with Customers: Together with the Global Customer Director by fostering and maintaining strong working relationships with key international customers at both local and international levels. Focus on building long-term strategic partnerships through regular engagement and personalized account management strategies.
• Enhanced Data Analysis & Strategic Insights: Conduct comprehensive market, sales, and financial data research. Utilize advanced analytical tools to generate actionable insights, which will serve negotiations and identify growth opportunities for international agreements.
• Advanced Integrated Reporting: Leverage and improve integrated reporting framework that provides detailed, accurate representations of key account performance internationally.
• Strategic Support for Global Sales Initiatives: Collaborate closely with the Global Sales team and local Key Account Management (KAM) teams to devise and implement robust business growth strategies. Transform strategies into tangible projects, leading the execution of major initiatives that drive joint growth and value creation.
• Comprehensive Business Reviews: Organize and conduct regular business review meetings, including Top-to-Top interactions, and internal reviews with local sales teams. Employ a systematic approach to track progress against goals and adjust strategies as needed.
• Strengthen Internal Relationships and Knowledge Sharing: Build and maintain robust relationships with internal stakeholders across different regions and functions. Manage sales communities effectively and facilitate the sharing of best practices and guidelines within international and local market sales teams to foster a collaborative environment.
• Deliver consistency in International Account Management: Ensure alignment between international and local account management strategies by coordinating with markets. This involves standardizing and improving guidelines, approaches, and operational procedures to ensure a consistent and effective management across all accounts

We are looking for an agile commercial professional with a drive for excellence. Someone who holds themselves accountable and doesn’t shy away from responsibility. Given the nature of the role, we feel it’s important for you to have seniority in negotiations and a deep understanding of the Amazon platform. We thrive in diverse teams and look for people who appreciate that as much as we do. We can give you a list of “must-haves,” but ultimately, we look at the bigger picture. To give you a bit of guidance as to what is needed in this role, here is our list:

• Bachelor’s or Master’s Degree.

• Minimum 10 years of sales or eCommerce experience, with a proven track record in FMCG.

• Expertise in managing Amazon as a key account, including experience with Vendor Central and/or Seller Central.

• Proven international experience and ability to navigate complex, multi-level organizations.

• Strong analytical skills, with the ability to interpret large datasets and generate actionable insights.

• Experience in operational processes such as inventory management, pricing strategies, and digital advertising within Amazon’s ecosystem.

• Excellent negotiation skills with demonstrated success in driving strategic outcomes.

• Fluency in English is required as it is the primary language of communication.

Your application at JDE Peet's
 If you are interested in this career opportunity at JDE Peet's, apply and join us. After receiving your application we will do our utmost to give you quick feedback. Part of the recruitment procedure at JDE Peet's would be an online assessment, followed by interviews. A pre-employment check can be part of the recruitment process.

The future of work is hybrid, with both office and home playing an important role. At JDE Peet's, we value meeting colleagues in the office to unleash the possibilities of coffee and tea together and we enjoy our focus time when working from home. Join us and you will experience both. Because it’s amazing what happens over a cup of coffee.

Whether or not you are with us, two, four or thirty years, it doesn’t matter. We help you build your skillsets and potential career. We offer a solid and competitive base salary and ad additional benefits to the mix. To name a few: Learning and development budget, career development, Insurances, pension plans and a minimum of 25 + 12 ADV days of paid holidays (because we care and want to offer you a healthy work – life balance)

#unleashyourpossibility #acupofamazing #LI-Hybrid