KEY ACCOUNT MANAGER (F/M/D)

Company Description

Do you want to contribute to projects changing the meaning of energy consumption in the Baltics and beyond? Ignitis is a part of the Ignitis Group – a renewables-focused integrated utility. Our purpose is to create a 100% green and secure energy ecosystem for current and future generations.

Ignitis offers advanced energy solutions and services to both private and business clients, enabling effective energy management, consumption, and production. The electric vehicle quick-charge network, Ignitis ON, significantly contributes to sustainable mobility in the Baltics. Simultaneously, the platform eparkai.lt opens the door for everyone to become a green electric power producer.

We supply power and natural gas to 1.5 million customers in Lithuania and, through our operations in Latvia, Estonia, Finland, and Poland, we are accelerating the development of green energy throughout the wider Baltic region. 

www.ignitis.pl #ignitispolska 

Job Description

If you care about renewable energy, being part of transformation that is taking place and feel passionate creating a sustainable future, come and join our team and together make it happen in Poland.

Take YOUR part in #EnergySmart!  

You will contribute to green and secure energy ecosystem creation by:  

• Reporting sales outcomes, including revenues, sales growth, and achievement of targets;
• Reporting and analyzing key metrics such as customer retention, contract value, and customer satisfaction indices;
• Updating on progress in negotiations of contracts and agreements with key clients and their outcomes;
• Reporting identified risks associated with key clients and proposing risk management strategies;
• Providing insights into market changes and competitor activities that may impact key client relationships;
• Reporting customer issues and queries and taking action to resolve them effectively;
• Informing about the implementation of new technologies and innovative solutions that impact customer service and operational efficiency.

Qualifications

• University degree or equivalent;
• A minimum of 3 years of experience working for a trading company;
• Communication Skills, Negotiation Skills, Time Management, Flexibility and Adaptability, Relationship Building;
• Excellent verbal and written communication skills both in Polish and English languages;
• Advanced knowledge of MS Office (primarily Excel).

Additional Information

• Compensation corresponding to experience and competencies, and financial incentives dependent on achieved results; 
• Health insurance; 
• A hybrid work model (3+2) and flexible working hours; 
• Internal career opportunities; 
• Diverse and inclusive environment; 
• Take part in an unfolding energy transformation process to create a 100% green and secure energy ecosystem for both current and future generations.

Join a growing and increasingly international team of energy smart people united by a common purpose. We all play our part in creating a 100% green and secure energy ecosystem for current and future generations.

As we pursue our strategic goals to increase gender balance in Ignitis Group, we are indicating “f/m/d” next to job titles, meaning we welcome candidates of all genders – female, male or diverse.

Ignitis Group is committed to a policy of equal employment opportunity and does not discriminate against race, religion, gender, sexual orientation or gender identity, age, disability or other personal traits unrelated to work obligations.