About Stanley Black & Decker
Headquartered in the USA, Stanley Black & Decker provides the tools and innovative solutions you can trust to get the job done – and we have since 1843. You know us well for the tools we make that become household names – and jobsite essentials. Brands like DEWALT, BLACK+DECKER, CRAFTSMAN, STANLEY, Irwin and Facom. But that’s only the beginning.
STANLEY® Engineered Fastening
As the first name in engineered fastening systems, STANLEY® Engineered Fastening helps keep your car secure and mobile phone intact. As a global leader in industrial solutions, we provide the infrastructure systems that reinforce the roads you drive on, build the bridges you cross and even deliver the energy that powers your life. At the end of the day, what we really build is trust. The trust of our customers, our employees, our communities and our stakeholders. No matter how much things change, our commitment to being part of building a better world will remain steadfast.
At STANLEY® Engineered Fastening Industrial, we are driven by a desire to elevate what our customers create. A division of Stanley Black & Decker — we are the global leader in precision fastening and assembly solutions. Our industry-leading brands, Avdel®, Nelson®, POP® and STANLEY® Assembly Technologies, represent the world's most diverse portfolio of fastening and assembly products and solutions. Backed by a team of passionate and responsive problem-solvers, we empower engineers who are changing the world. Diversity, equity and inclusion are essential for achieving our vision, fulfilling our purpose and being a sustainable company where the most talented people can thrive.
Find out more on: www.stanleyblackanddecker.com and www.stanleyengineeredfastening.com
Position Summary
In line with sales and margin targets, the Key Account Manager will pro-actively manage some of our largest B2B customers and prospect new B2B customers. We expect you to visit customers four days per week with regular overnight stays. You dedicate one day per week for reporting and administration. The position has two main focus areas. The first one is to maximize revenue and profit from a designated selection of our existing industrial customers. They can be manufacturers who directly use our products or distributors who, in turn, distribute our products to their own customers and manufacturers. The second focus area of the role is to pro-actively generate and develop new customers. To be successful in your role, you will work closely together with our internal Customer Service team, Key Account Managers, Inside Sales, Service Engineers and Marketing.
Key Responsibilities
First Focus Area: Maximize revenue with existing customers:
· You build solid key account plans that enable you to drive ongoing sales in the short term and the long term;
· You pro-actively visit your designated active portfolio of customers;
· You evaluate up-selling opportunities, which can range from whitespace analysis, new product launches, value-added propositions or product range extensions;
· Within the pre-established negotiation terms (typically margin and price setting versus revenue), you will close the deals with customers;
· You ensure customer loyalty and satisfaction.
Second Focus Area: Generate new customers:
· You will be prospecting new customers, based on our existing market intelligence;
· Prospecting activities can range from outbound calls, emails and social media prospecting;
· You develop a positive relationships with your prospects, you
· You qualify selling opportunities, of the potential customer and communicate the value-added propositions that our business offers to customers;
· You follow up inbound leads from our Inside Sales Team and other Marketing initiatives to qualify potential sales opportunities;
· You work in close collaboration with the external and inside sales teams when a selling opportunity is established;
· You manage and maintain SalesForce CRM, entering extensive notes onto the system.
Experience, Skills and Qualifications
· Most importantly you have a commercial mindset and you are result-driven;
· You hold an education (preferably commercial or technical) on at least a medium vocational level;
· Experience with B2B sales, Distribution and OEM’s in an international trade organization is beneficial;
· Affinity with technical products is a must;
· You have an advanced knowledge of written and oral English, so you can interact with our colleagues around the globe;
· You are eager to learn and acquire an acceptable product knowledge by attending on a regular basis product training courses;
· You have excellent listening skills, an outstanding time management, and you are well organized;
· You are comfortable at liaising with people on all levels and backgrounds.
· Knowledge of CRM systems preferably SalesForce is an advantage;
What we offer:
· A very attractive market conform salary;
· A very generous sales bonus on top of your year salary;
· A company car, mobile phone, laptop;
· Pension plan:
· An exciting area of responsibility in an innovative and international environment
· An inclusive and diverse workplace;
· Because of the size of the businesses and activities of Stanley Black & Decker across the globe, we can offer versatile development opportunities that are individually tailored to you.
We Don’t Just Build The World, We Build Innovative Technology Too.
Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
Who We Are
We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.
What You’ll Also Get
Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
Learning & Development:
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.
Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.